Frequently Asked Questions
Design
What kind of paper are the posters printed on?
All posters are printed on premium-quality photo paper with a matte finish, ensuring rich detail, deep contrast, and a timeless, gallery-worthy look.
What materials are available for my favorite design?
Your favorite design is available as a high-quality paper print, beautifully presented in a solid wood photo frame. Choose from elegant wood finishes that complement any interior and elevate the artwork to a true statement piece.
Can designs be customized?
Unfortunately, we do not offer modifications to the content of the designs. Each piece is carefully created to reflect the original artistic vision.
Payments
Which payment methods do you accept?
We accept secure payments via PayPal, iDeal, and Credit Card.
Delivery & Shipping
What is the delivery time?
We aim to deliver your artwork within 5 working days.
What are the shipping costs?
Shipping is free on all orders!
Returns
Can I return a poster and get a refund?
If your order doesn’t meet your expectations, you can return it within the legal withdrawal period of 30 days. For full details, please see our return policy.
My product arrived damaged — what should I do?
We're sorry to hear that! Please email us at info@photogallerybysonja.com with a few photos of the damage, and we’ll take care of it right away.
Complaints
I have a complaint about a product.
Please contact us at info@photogallerybysonja.com — we’ll be happy to help and find the best possible solution for you.